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Abstract

An assessment of casino dealers' motivational attitudes was conducted at three Las Vegas casinos. Dealers' attitudes were assessed through a motivational-hygiene survey questionnaire. Casino supervisors' perceptions of the dealers' attitudes were also assessed and compared. Both the dealers' and supervisors' survey results were compared to previous studies of hospitality and general industry employees. Dealers exhibited different attitudes than employees of previous studies.

Keywords

Key Words: motivation needs,attitudes.

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References

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An Assessment of Casino Dealers' Motivational Attitudes

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