Two implications of Herzberg's Two-Factor theory were derived and tested
empirically, using data obtained from 287 people employed by twenty hotels in
Greece. The results supported the hypothesis that when the organization does not
allow workers the opportunity to satisfy most of their needs, hygiene factors become
powerful sources of motivation, leading to improved performance and thus to
productivity. On the other hand, very little contribution to productivity is due to
motivators. The findings were interpreted in terms of the employment conditions in
Greek hotel industry.
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21.
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28.
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