Managing Life Care Communities: New Integration of Skills for Hospitality Managers

Abstract

Hospitality industry leaders such as Marriott and Hyatt have identified continuing care and life care communities as the premier growth segment of the 1990s. The management of these facilities integrates four types of enterprises: hotels, health care facilities, social clubs, and insurance underwriters. The specific management skills needed are influenced by the similar and disparate features of these enterprises. The purpose of the investigation was to identify the skills required to successfully manage these unique properties.