It is estimated that 12% of the American workforce has a substance abuse
problem. One method of combating substance is the utilization of employee
assistance programs (EAP's). This paper presents findings of a survey at the corporate level of the hospitality industry to determine the availability and variety of EAP's. The paper classifies and categorizes existing EAP's, including managers'
perceptions of substance abuse problems in the hospitality industry. lt concludes
with the reactions and plans for those companies not currently using an EAP
approach to substance abuse.
