Learner-Controlled Instruction for Management Training

Abstract

Educators and trainers in the hospitalityltourism industry should be concerned with using the most efficient and effective approaches to management training and development. Since the early 1970s a concept called learner-controlled instruction (LCI) has been used by some hospitality organizations formanagement training with considerable success. LCI has been shown to be more effective than traditional field training of managers that is time-based and requires managers to rotate among departments and stations for observation and participation, even when the field training is supplemented with classroom instruction. Published literature supports the LCI approach as superior in effectiveness to traditional teacher-controlled training. A nine-point model for LCI design and application serves as a foundation for creating programs based on the concept. An explanation of procedures for implementing LCI programs clarifies the learning environment and expected out comes. Educators and trainers are challenged to apply LCI for improved results in management training and development.