Unlocking Hotel Circularity: The Role of Employees' Primary Appraisals,Job Crafting,Participation,and Organizational Facilitating Behavior

Abstract

Responding to the recent advances in circular economy (CE) initiatives in the hospitality industry, this paper explores the factors influencing employee CE-participation. Hospitality employees’ CE perceptions and participation are rarely examined, although employee behavior plays a critical role in successful implementation of CE-initiatives. Based on the transactional theory of stress, employees’ cognitive appraisal and job crafting, organizational facilitating behavior (OFB), and employees’ CE-participation were tested. Data were collected from hotel employees who work or recently worked for properties that are engaged in CE-initiatives. Challenge appraisal and job crafting towards strengths had a significant influence on employee CE-participation. OFB served as a partial moderator in combination with job crafting as a mediator. Hospitality organizations should facilitate and challenge employees to enable their job crafting and ensure CE-participation. Theoretical contributions are presented and discussed.

Keywords

circular economy participation challenge appraisal hindrance appraisal job crafting organizational facilitating behavior

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