Consultation, collaboration, and direct services are described and distinguished as three different roles which advisors play. Drawn from the author's field experience, factors affecting the success of each role are presented. Consultation is further classified as expert, resource or process. Certain advisory problems are described: cultural shock and the interpersonal threats of knowledge, position and take-over.
Get full access to this article
View all access options for this article.
References
1.
Croley HT: The consultative process, in The Voluntary Health Agency — Meeting Community Needs. Continuing Education Monographs No. 1. San Francisco, Western Regional Office, American Public Health Association, 1961, pp 39-45.
2.
Croley HT: Consultative services, in The Voluntary Health Agency — Getting Community Action. Continuing Education Monographs No. 4. San Francisco, Western Regional Office, American Public Health Association, 1963, pp 40-44.
3.
Spencer EC, Croley HT: Administrative consultation, in Consultation for Social Workers. New York, National Association of Social Workers, 1963.
4.
Towle C.: The Consultation Process, University of North Carolina Workshop, June 1950 (mimeo).
5.
Savage WW: Consultative Services to Local School Systems, Midwest Administrative Center, University of Chicago, n.d.
