A retrospective evaluation of training provided to six hospital consumer advisory groups is described The training program was designed to provide information and decision. making skills to consumers of services and community representatives serving on voluntary hospital advisory boards. The evaluation, initiated after the end of the training program, demonstrates different effects of training depending on the stage of development of the consumer board All but one of the six boards studied showed positive changes in the number and type of activities following training
Get full access to this article
View all access options for this article.
References
1.
Aleshire RA: Power to the people: An assessment of the community action and model cities experience. Public Admin Rev32:428-443, 1972.
2.
Anderson DM, Kerr M.: Citizen influence in health service programs. Am J Public Health61:1518-1523, 1971.
3.
Bales RF: Some uniformities of behavior in small social systems. In Riley MW (ed): Sociological Research I — A Case Approach. New York, Harcourt, Brace and World, Inc, 1963, pp 99-100.
4.
Bellin LE, Kavaler F., Schwarz A.: Phase one of consumer participation in policies of 22 voluntary hospitals in New York City. Am J Public Health62:1370-1378, 1972.
5.
Davis MS, Tranquada RE: A sociological evaluation of a health center. Med Care7:105-117. 1969.
6.
Douglass CW: Effect of provider attitudes in community health decision making. Med Care9:135-144, 1973.
7.
Douglass CW: Representation patterns in community health decision making. J Health Soc Behav14:80-86, 1973.
8.
Etzioni A.: Organization control structures. In March JG (ed): Handbook of Organizations- Chicago, Rand McNally and Co, 1965 , pp 655-657.
9.
Falkson JL: An Evaluation of Alternative Models of Citizen Participation in Urban Bureaucracy . Ann Arbor, School of Public Health, University of Michigan, 1971.
Glogow E.: Community participation and sharing in control of public health services. Health Serv Rep88:442-448, 1973.
12.
Graves JG: Involvement of consumers. Hospitals JAHA44:46-50, 1970.
13.
Howard LK: Decentralization and citizen participation in health services. Public Admin Rev32:701-717, 1972.
14.
Levin H.: Power and conflict — key concepts in community dynamics. In The Citizenry and the Hospital. Durham, North Carolina , Duke University, 1974.
15.
McGee T., Wexler S.: The evolution of municipally operated, community based mental health services . Community Ment Health J8:303.312, 1972.
16.
McLaughlin MC, Kavaler F., Stiles J.: Ghetto medicine program in New York City . NY State J Med71:2321-2325, 1971 .
17.
McNamara JJ: Communities and control of health services. Inquiry9:64-69, 1972.
18.
McNerney WJ : Medicine faces the consumer movementPrism13-16, 1973.
19.
Medalia N.: Citizen participation and environmental health action: The case of air pollution control. Am J Public Health59:1385-1391, 1969.
20.
Metsch JM, Veney JE: A model of the adaptive behavior of hospital administration to the mandate to implement consumer participation. Med Care12:338-350, 1974.
21.
Metsch JM, Veney JE: Consumer participation and social accountability, Med Care (in press), 1975.
22.
Metsch JM, Veney JE: Measuring the outcome of consumer participation. J Health Soc Behav14:368-374, 1973.
23.
Mogulof MB: Citizen participation: The local perspective. Washington DC, The Urban Institute, 1970.
24.
Parker AW: The consumer as policymaker: Issues of training. Am J Public Health60:2139.2153, 1970.
25.
Partridge KB : Community and professional participation in decision making at a health center. Health Serv Rep88:527-534, 1973.
26.
Partridge KB , White PE: Community and professional participation in decision making at a health center. Health Serv Rep87:336-342, 1972.
27.
Salber EJ: Consumer participation in neighborhood health centers. New Engl J Med283:515-518, 1970.
28.
Sparer G., Dines GB, Smith D.: Consumer participation in OEO assisted neighborhood health center. Am J Public Health60:1091-1102, 1970 .
29.
Tischler GL : The effects of consumer control on the delivery of services. Am J Orthopsychiatry41:501-505 (Apr) 1971.
