Patient-Centered Care

Berwick D. M. (2009). What patient-centered should mean: Confessions of an extremist. Health Affairs, 28, w555-w565.

The Change Foundation. (2008). Who is the puzzle maker? Patient/caregiver perspectives on navigating health services in Ontario. Toronto, Ontario, Canada: The Change Foundation. Retrieved from http://www.changefoundation.ca/docs/ChgFdn_Puzzle_Web.pdf

Charlton J. I. (1998). Nothing about us without us: Disability oppression and empowerment. Berkeley: University of California Press.

Gauvin F.-P. Abelson J. (with MacKinnon M. P. Watling J. ). (2006). Primer on public involvement. Toronto, Ontario, Canada: Health Council of Canada. Retrieved from http://healthcouncilcanada.ca/tree/2.31-PublicInvolvementPrimer_EN.pdf

Hibbard J. H. Stockard J. Mahoney E. Tusler M. (2004). Development of the patient activation measure (PAM): Conceptualizing and measuring activation in patients and consumers. Health Services Research, 39, 1005-1026.

The International Alliance of Patient Organizations. (2007). What is patient centered health care? A review of definitions and principles (2nd ed.). London, England: Author. Retrieved from http://www.patientsorganizations.org/attach.pl/547/494/IAPO%20Patient-Centred%20Healthcare%20Review%202nd%20edition.pdf

Lorig K. Stewart A. Ritter P. L. Gonzalez V. Laurent D. Lynch J. (1996). Outcome measures for health education and other health care interventions. Thousand Oaks, CA: Sage.

Patient. (2012). Oxford dictionaries. Retrieved from http://oxforddictionaries.com/definition/patient

Spragins W. A. Lorenzetti D. L. (2008). Public expectation and patient experience of integration of health care: A literature review. Toronto, Ontario, Canada: The Change Foundation. Retrieved from http://www.changefoundation.ca/litreviews.html

Vancouver Coastal Health. (2009). Community engagement framework. Vancouver, British Columbia, Canada: Vancouver Coastal Health. Retrieved from http://www.vch.ca/media/CE/20Booklet.2009.pdf