The use of information and communication technology (ICT) to support integrated healthcare services in elderly homecare is becoming more established. In particular, ICT can enable information exchange, knowledge sharing and documentation at the point-of-care (POC). The aim of this study was to explore these effects using the Old@Home prototype. Old@Home was perceived to contribute in developing horizontal links for communication between individuals who work together, independent of geographical distance or organizational affiliation, and to contribute to increased work efficiency. The prototype was further seen to reduce professional isolation by providing a holistic overview of the care process. User centred design and implementation of Old@Home was considered key to facilitating acceptance of organizational changes. Participation of care professionals not only led to a better understanding of the needs of involved organizations, but also increased end-users' involvement and commitment, stimulating them to test and improve the prototype until the final version.
Grimson J., Grimson W., Hasselbring W.The SI challenge in healthcare. Communications of the ACM2000; 43 (6); 49-55.
2.
Romanow R.Building on Values: The Future of Health Care in Canada. Final Report. Commission of the Future of Health Care in Canada, Ottawa. http://www.hc-sc.gc.ca/english/pdf/romanow/pdfs/HCC_Final_Report.pdf.
3.
Vimarlund V., Timpka T., Patel V.Information technology and knowledge exchange in health-care organizations . In Proceedings of AMIA'99, Washington DC 632-6.
4.
Koch S.Home telehealth: current state and future trends. International Journal of Medical Informatics2006; 75 (8); 565-76.
5.
Demartines N. , Mutter D., Marescaux J., Hander F.Preliminary assessment of the value and effect of expert consultations in telemedicine. Journal of the American College of Surgeons2000; 231; 466-70.
6.
Nicogossian A.E. , Pober D., Roy S.Evolution of telemedicine in the space program and earth applications. Telemedicine Journal and E-Health2001; 7 (1); 1-15.
7.
Field M ed. Telemedicine: A Guide to Assessing Telecommunications in Healthcare. Washington, DC: National Academy Press, 1996.
Hebert M.Telehealth success: evaluation framework development. In Patel V et al. eds Proceedings of Medinfo 2001 1145-9. Amsterdam: IOS Press , 2001.
10.
Gardiner Jones M.Telemedicine and the national information infrastructure: are the realities of health care being ignored?Journal of the American Medical Informatics Association1997 ; 4 (6); 399-412.
11.
Carignani V.Management of change in healthcare organisations and human resource role. European Journal of Radiology2000; 33; 8-13.
12.
Berg M.Implementing information systems in health care organizations: myths and challenges . International Journal of Medical Informatics2001; 64 (2-3); 143-56.
13.
Koch S., Hägglund M., Scandurra I., Moström D.Old@Home: Technical Support for Mobile Closecare. Final Report. Report no. VR 2005:14. 2005.
14.
McNealy M.S.Toward better case study research. IEEE Transactions on Professional Communication1997; 40 (3); 181-96.
Crabtree A.Ethnography in participatory design. In Henderson Chatfield R, Kuhn S, Muller M eds. Participatory Design Conference , 1998, Seattle, Washington93-105. CPSR : 1998.
17.
Koch S., Hägglund M., Scandurra I., Moström D.Towards a virtual health record for mobile homecare of elderly citizens. In Fieschi M, Coiera E, Li Y C eds Proceedings of MEDINFO 2004, 11th World Congress on Medical Informatics , San Francisco, September 2004 960-3. Amsterdam: IOS.
18.
Scandurra I. , Hägglund M., Koch S.Specific demands for developing IT systems for shared homecare: a user centred approach. Journal of Quality of Life Research2005; 3 (2); 171-5.
19.
Scandurra I. , Hägglund M., Moström D., Koch S.Heuristic evaluation extended by user analysis: a fast and efficient method to identify potential usability problems in health information systems. Journal on Information Technology in Healthcare2006; 4 (5); 317-25.
20.
Scandurra I. , Hägglund M., Koch S.Specific demands for developing ICT systems for shared home care: a user centred approach. Journal on Information Technology in Healthcare2005; 3 (5); 279-85.
21.
Hägglund M. , Scandurra I., Koch S.Integrated care plan for shared home care: the technical architecture. Journal of Information Technology in Healthcare2005; 3 (5); 287-94.
22.
Pizziferri L., Kittler A.F., Volk L.A., Honour M.M., Gupta S., Wang S., et al. Primary care physician time utilization before and after implementation of an electronic health record: a time-motion study. Journal of Biomedical Informatics2005 ; 38 (3); 176-88.
23.
Rose A.F., Schnipper J.L., Park E.R., Poon E.G., Li Q., Middleton B.Using qualitative studies to improve the usability of an EMR. Journal of Biomedical Informatics2005; 38 (1); 51-60.
24.
Reuss E., Menozzi M., Buchi M., Koller J., Krueger H.Information access at the point of care: what can we learn for designing a mobile CPR system?International Journal of Medical Informatics2004; 73 (4); 363-9.
25.
Lind L S E , Karlsson D., Shashavar N., Åhlfeldt H.Requirements and prototyping of a home health care application based on emerging JAVA technology. International Journal of Medical Informatics2002; (68); 129-39.
26.
Kaplan B., Farzanfar R., Friedman R.H.Personal relationships with an intelligent interactive telephone health behavior advisor system: a multimethod study using surveys and ethnographic interviews . International Journal of Medical Informatics. 2003; 71 (1); 33-41.
27.
Hardstone G., Hartswood M., Procter R., Slack R., Voss A., Rees G.Supporting informality: team working and integrated care records. In Proceedings of the 2004 ACM Conference on Computer Supported Cooperative Work, Chicago, 6-10 November 142-51. ACM Press, 2004.
28.
Brender J., McNair P.User requirements specifications: a hierarchical structure covering strategical, tactical and operational requirements. International Journal of Medical Informatics2001; 64 (2-3); 83-98.
29.
Kirk J., Miller M. L. Reliability and Validity in Qualitative Research. Newbury Park, CA: Sage, 1986.
30.
Porter M., Millar V.How information gives you competitive advantage. Harvard Business Review1985; (July-August); 148-60.
31.
Davidow W.H., Malone M. S. The Virtual Corporation: Structuring and Revitalizing the Corporation for the 21st Century. New York: Harper Business, 1992.
32.
Benson-Armer R., Hsieh T.Teamwork across time and space. McKinsey Quarterly1997; 4; 19-27.
Sveiby K. E. The New Organisational Wealth. San Francisco : Berrett-Koehler, 1997.
35.
Levitt B., March J.Organisational learning. Annual Review of Sociology1988; 14; 319-40.
36.
Nonaka I., Takeuchi H.The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation. New York: Oxford University Press, 1995.
37.
Nahapiet J. , Ghoshal S.Social capital and the organisational advantages . Academy of Management Review1998; 23 (2); 242-67.
38.
Davenport T. , David W.L. , De Long J., Beers M.Successful knowledge management projects. Sloan Management Review1998; 38 (2); 43-57.
39.
Davenport T., Prusak L.Working Knowledge. Cambridge, MA: Harvard Business School Press, 1998.
40.
Croning M.J.Doing Business on the Internet: How the Electronic Highway is Transforming American Companies. New York: Van Nostrand Reinhold, 1994.
41.
Abowd G., Beale D., Dix A., Finley J.Human Computer Interaction. New York: Prentice Hall, 1993.
42.
Mumford E., Henshall D.Participative Approach to Computer Systems Design. London : Associated Business Press, 1991 .
43.
Schuler D, Namioka A eds. Participatory Design: Principles and Practices . Hillsdale, NJ: Erlbaum, 1993.
44.
Land F, Hircheim R.Participative system design: rationale, tools and techniques. Journal of Applied Systems Analysis1991; 10; 91-107.
45.
Whitten P.S. , Mair F.Telemedicine and patient satisfaction: current status and future directions. Telemedicine Journal and e-Health2000; 6 (4); 417-23.
46.
Agrell H., Dahlberg S., Jerant A.F.Patients' perceptions regarding home telecare. Telemedicine Journal and e-Health2000; 6 (4); 409-15.
47.
Senge P.The Fifth Discipline: The Art and Practice of the Learning Organisations. New York: Doubleday, 1990.
48.
Vimarlund V. , Olve N-G.Economic analyses for ICT in elderly healthcare: questions and challenges. Health Informatics Journal2005; 11 (4); 309-21.
49.
Olve N-G., Vimarlund V.Locating ICT's benefits in elderly care. Medical Informatics and the Internet in Medicine2005; 30 (4); 297-308.
