Abstract
Searching for information on the Web can be a daunting, frustrating, mind-bog gling, and sometimes-futile activity. To increase the odds of finding the right infor mation, one needs to understand the operation of four search tools: Web directo ries, search engines, indexes, and spiders or robots. Understanding Boolean logic also helps. Business communication instructors can aid students in their research by introducing them to the terminology and functions of an efficient Web search process.
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