Recent developments in the workplace have supported the
need for more awareness of business etiquette, especially by
new employees entering the workforce. This study was com
pleted to determine the current level of etiquette awareness
possessed by students enrolled in business communication
courses at three AACSB institutions. The findings indicate
that students are most concerned with issues related to job
interviews, interpersonal relationships, and social issues
and least concerned with intercultural issues.
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