Individual and Organizational Factors Associated With Intent to Leave the Job and Public Child Welfare Field Amid the COVID-19 Pandemic

Abstract

The public child welfare system is plagued with high turnover, which is consistently associated with job-related stress. However, the COVID-19 pandemic introduced challenges that impact both the work and caseworkers’ decision to stay in their job. To better understand stressors and intention to stay amid the COVID-19 pandemic, one state-level agency implemented a survey, completed by forty-eight percent of public child welfare caseworkers in the state. The current analysis employs multinomial logistic regression to predict intention to stay in the job and in the field and narrative analysis to describe caseworker experiences. Expanding on prior research, findings suggest that caseworker perception of an organization’s response to COVID-19 challenges is associated with a caseworker’s intent to leave. Further, this study highlights the distinction in commitment to the field compared to commitment to one’s job, introduces challenges associated with work during the COVID-19 pandemic, and describes worker-identified benefits of those work changes.

Keywords

child welfare workers organizations COVID-19 work-related stress intent to leave turnover

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