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Abstract

This article describes the development of a prototype accessible in-flight entertainment (IFE) system for people with sensory disabilities. For passengers who are deaf or hard of hearing, the system provides access to content through user-selectable caption display of audio information. Those who are blind or have low vision can find content via talking menus and audio description of key visual content. Findings support the feasibility of project solutions and informed development of recommendations for accessible designs within industry IFE standards. Results are under review by the U.S. Department of Transportation in support of a proposed supplemental rulemaking on requirements for accessible IFE systems.

Keywords

disability accessible communications inclusive travel airlines accommodation deaf passengers blind passengers

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Accessible In-Flight Entertainment Systems for Blind and Deaf Passengers

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