Mobile applications such as KOBO have become a practical and cost-effective method for data collection. However, there is limited literature supporting their practicality in higher education (HE) research, particularly in resource-limited environments. This study used a revelatory case study approach and social–technical system theory to explore the challenges and processes of implementing mobile data collection in Ethiopian HE research. Through workshops, interviews, and reflections, six key themes emerged. Findings show that mobile apps enhance survey data collection, remote monitoring, and reporting, offering the potential to transform HE research. However, technical and social barriers need to be addressed for widespread adoption.
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