This invited set of reflections upon the research carried out under the auspices of a school of social work is part of a series featuring research centers. It reflects 25 years of scholarly work related to both public and nonprofit human service organizations at the only university-based research center in the United States devoted to research on the management of human service organizations. Organized in the predefined categories of center history, structure, past projects, and current projects, it features current and past research in the areas of welfare services, child welfare services, adult and aging services, organizational support for evidence-informed practice, sustainability of nonprofits, international human services, and practice research methodology. Dedicated to the principles of team science by including graduate students, postdoctorate fellows, and consulting researchers, the Mack Center features the processes of practice research in which practitioners play a major role in the research process.
AnthonyE. K.AustinM. J. (2008). The role of an intermediary organization in promoting research in schools of social work: The case of the Bay Area Social Services Consortium. Social Work Research, 32, 287–293.
2.
AnthonyE. K.KingB.AustinM. J. (2011). Reducing child poverty by promoting child well-being: Identifying best practices in a time of great need. Children and Youth Services Review, 33, 1999–2009.
3.
AnthonyE. K.LehningA. J.PeckM. D.AustinM. J. (2009). Assessing elder mistreatment: Instrument development and implications for Adult Protective Services. Journal of Gerontological Social Work, 52, 815–836.
4.
AustinM. J. (2002). Implementing welfare reform in Great Britain: Implications for public social service organizations in the US. Berkeley, CA: Mack Center on Nonprofit and Public Sector Management in the Human Services.
5.
AustinM. J. (Ed.). (2004). Changing welfare services: Case studies of local welfare reform programs. Binghamton, NY: Haworth Press.
6.
AustinM. J. (2010). Evidence for child welfare practice. New York, NY: Routledge.
7.
AustinM. J. (Ed.). (2013). Organizational histories of nonprofit human service organizations. London, England: Routledge.
8.
AustinM. J. (2017). The evolving nature of the practice research in the human services. Berkeley, CA: Mack Center for Nonprofit and Public Sector Management in the Human Services.
9.
AustinM. J.CarnochanS. (2002). Implementing welfare reform and guiding organizational change. Administration in Social Work, 26, 61–77.
10.
AustinM. J.ChowJ.JohnsonM.DeMarcoA.KetchV. (2008). Delivering welfare-to-work services in county social service organizations: An exploratory study of staff perspectives. Administration in Social Work, 32, 105–126.
11.
AustinM. J.Dal SantoT.GoldbergS.ChoiceP. (2001). Exploratory research in public social service agencies: As assessment of dissemination and utilization. Journal of Sociology and Social Welfare, 29, 59–81.
12.
AustinM. J.Dal SantoT.LeeC. (2012). Building organizational supports for research-minded practitioners [Special issue]. Journal of Evidence-Based Social Work, 9, 174–211.
13.
AustinM. J.DeMarcoA.ChowJ. (2009). Making the transition from welfare to work: Employment experiences of CalWORKs participants in the San Francisco Bay Area. Journal of Human Behavior and the Social Environment, 14, 414–440.
14.
AustinM. J.LemonK.LeerE. (2006). Promising practices for meeting the multiple needs of low-income families in poverty neighborhoods [Special issue]. Journal of Health and Social Policy, 21, 95–117.
15.
AustinM. J.MalksB.SchmidtC. (2002). Elder abuse prevention program: A case study of the Santa Clara county Financial Abuse Specialist Team (FAST). Journal of Gerontological Social Work, 13, 23–40.
16.
AustinM. J.MartinM.CarnochanS.Duerr BerrickJ.GoldbergS.KelleyJ.WeissB. (1999). Building a comprehensive agency-university partnership: The Bay Area Social Services Consortium. Journal of Community Practice, 6, 89–106.
17.
CarnochanS.AustinM. J. (2015). Redefining the bureaucratic encounter between service providers and service users: Evidence from the Norwegian HUSK Projects. Journal of Evidence-Based Social Work, 12, 64–79.
18.
CarnochanS.Hengeveld-BidmonG. (2016). CalWORKs family stabilization implementation study. Berkeley, CA: Mack Center on Nonprofit and Public Sector Management in the Human Services.
19.
CarnochanS.LeeC.LawsonJ.AustinM. J. (2013a). Achieving exits to permanency for children in long term care: Performance pointers. Journal of Evidence-Based Social Work, 10, 220–234.
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CarnochanS.LeeC.LawsonJ.AustinM. J. (2013b). Achieving timely reunification: Performance pointers. Journal of Evidence-Based Social Work, 10, 179–195.
21.
CarnochanS.McBeathB.AustinM. J. (2017). The multi-dimensional nature of evidence-informed practice in county human service agencies. Human Service Organizations, 41, 1–13.
22.
CarnochanS.MooreM.AustinM. J. (2013). Achieving timely adoption [Special issue]. Journal of Evidence-Based Social Work, 10, 210–219.
23.
CarnochanS.MooreM.LawsonJ.AustinM. J. (2013). Achieving placement stability: Performance pointers. Journal of Evidence-Based Social Work, 10, 235–253.
24.
CarnochanS.Rizik-BaerD.LawsonJ.AustinM. J. (2013a). Preventing re-entry to foster care: Performance pointers [Special issue]. Journal of Evidence-Based Social Work, 10, 196–209.
25.
CarnochanS.Rizik-BaerD.LawsonJ.AustinM. J. (2013b). Preventing the recurrence of maltreatment: Performance pointers [Special issue]. Journal of Evidence-Based Social Work, 10, 168–178.
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CarnochanS.SamplesM.LawsonJ.AustinM. J. (2013). The context of child welfare performance measures [Special issue]. Journal of Evidence-Based Social Work, 10, 147–160.
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CarnochanS.SamplesM.MyersM.AustinM. J. (2014). Performance measurement challenges in nonprofit human service organizations. Nonprofit & Voluntary Sector Quarterly, 43, 1014–1032.
28.
CarnochanS.TaylorS.Abramson-MaddenA.HanM.RashidS.ManeyJ.…AustinM. J. (2007). Child welfare and the courts: An exploratory study of the relationship between two complex systems. Journal of Public Child Welfare, 1, 117–136.
29.
CarnochanS.TaylorS.AustinM. J. (2014). Employer-employee relationships in subsidized employment programs: The role of soft skills. Families in Society, 95, 187–194.
30.
ChowJ. C.JohnsonM.AustinM. J. (2006). The status of low-income neighborhoods in the post-welfare reform environment: Mapping the relationship between poverty and place [Special issue]. Journal of Health and Social Policy, 21, 1–32.
31.
FisherM.AustinM. J.JulkunenI.SimT.UggerhojL.IsokuorttiN. (2016). Practice research. Oxford, England: Oxford University Press Social Work Bibliography.
32.
GoossenC.AustinM. J. (2017). Service user involvement in UK social service agencies and social work education. Journal of Social Work Education, 53, 1–15.
33.
GraafG.CarnochanS.RaduP.AustinM. J. (2016). The impact of the great recession on county human service organizations: A cross case analysis. Human Service Organizations, 40, 152–169.
34.
GraafG.McBeathB.LwinK.HolmesD.AustinM. J. (2017). Supporting evidence-informed practice in human service organizations: An exploratory study of link officers. Human Service Organizations, 41, 58–75.
35.
HanM.CarnochanS.AustinM. J. (2007). The challenges to promoting collaboration between child protection services workers and court professionals: An exploratory study of case records. Journal of Public Child Welfare, 1, 115–131.
36.
HastingsJ.TaylorS.AustinM. J. (2006). The status of low-income families in the post-welfare reform environment: Mapping the relationships between poverty and family [Special issue]. Journal of Health and Social Policy, 21, 33–63.
37.
HenryC.CarnochanS.AustinM. J. (2017). Using qualitative data-mining for practice-based research in child welfare. Child Welfare, 93, 7–25.
38.
JohnsonM.KetchV.ChowJ. J.AustinM. J. (2006). Implementing welfare to work services: A study of staff decision-making. Families in Society, 87, 317–325.
39.
KimberlinS.SchwartzS.AustinM. J. (2011). Growth and resilience of pioneering nonprofit human service organizations: A cross-case analysis of organizational histories. Journal of Evidence-Based Social Work, 8, 4–28.
40.
LeeC.AustinM. J. (2012). Building organizational supports for knowledge sharing in county social service agencies: Cross-case analysis of works-in-progress [Special issue]. Journal of Evidence-Based Social Work, 9, 3–18.
41.
LehningA.AustinM. J. (2010). Long-term care in the United States: Policy themes and promising practices. Journal of Gerontological Social Work, 53, 43–63.
42.
LemonK.AustinM. J. (2006). Promising programs to serve low-income families in poverty neighborhoods [Special issue]. Journal of Health and Social Policy, 21, 65–94.
43.
McBeathB.AustinM. J. (2015). The organizational context of research-minded practitioners: Challenges and opportunities. Research on Social Work Practice, 25, 446–459.
44.
McBeathB.CarnochanS.StuartM.AustinM. J. (2017). The managerial and relational dimensions of public-nonprofit human service contracting. Journal of Strategic Contracting, 3, 51–77.
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McBeathB.JollesM. P.CarnochanS.AustinM. J. (2015). Organizational and individual determinants of practitioner evidence use in public human service organizations. Human Service Organizations, 39, 267–289.
46.
MurtazaN.AustinM. J. (2011). Strategic management of NGOs in developing countries: Mapping the knowledge base. Journal of Nonprofit Education & Leadership, 2, 7–30.
47.
MurtazaN.AustinM. J. (2015). Community organizing and service delivery in the midst of an economic crisis: The role of a Jewish INGO in Argentina, 2001-2009. Social Development Issues, 37, 38–52.
48.
PrinceJ.AustinM. J. (2003). The implications of managed care and welfare reform for the integration of health and welfare services. Journal of Health and Social Policy, 18, 1–19.
49.
PrinceJ.AustinM. J. (2001). Innovative programs and practices emerging from the implementation of welfare reform. Journal of Community Practice, 9, 1–14.
50.
RaduP.CarnochanS.AustinM. J. (2015). Obstacles to social service collaboration in response to the great recession: The case of the Contra Costa County Safety Net Initiative. Journal of Community Practice, 23, 323–347.
51.
SamplesM.CarnochanS.AustinM. J. (2013). Using performance measures to manage child welfare outcomes: Local strategies and decision-making. Journal of Evidence-Based Social Work, 10, 254–264.
52.
SommerfeldD. H.AustinM. J. (2014). Mapping the research priorities of nonprofit sector research centers: Implications for nonprofit human services research. Journal of Nonprofit Education and Leadership, 4, 11–24.
53.
SrivastavaL.AustinM. J. (2012). Women and non-governmental organizations in developing countries. Social Development Issues, 34, 77–91.
54.
SrivastavaL.AustinM. J.MurtazaN. (2013). Pioneering human services non-governmental organizations in developing countries: A cross-case analysis. Social Development Issues, 35, 24–42.
55.
StancyzkA.CarnochanS.AustinM. J. (2017). Family-focused services for TANF participants facing acute barriers to work: Pathways to successful implementation. Berkeley, CA: Mack Center on Nonprofit and Public Sector Management in the Human Services.
56.
StancyzkA.CarnochanS.Hengeveld-BidmonE.AustinM. J.. (2017). A family-focused intervention serving multi-barrier TANF families: Pathways to successful implementation. Berkeley, CA: Mack Center on Nonprofit and Public Sector Management in the Human Services.
57.
StoneS.D’AndradeA.AustinM. J. (2006). Educational services for children in foster care: Challenges and opportunities. Journal of Public Child Welfare, 1, 53–70.
58.
TaylorS.CarnochanS.AustinM. J. (2016). Engaging employers as partners in subsidized employment programs. Journal of Sociology and Social Welfare, XLIII, 149–169.
59.
ThompsonJ.WhiteL.CarnochanS.AustinM. J. (2013). Integrating local government services for children in England: A policy implementation case study and analysis. Berkeley, CA: Mack Center on Nonprofit and Public Sector Management in the Human Services.
