Sage Journals: Discover world-class research

Abstract

This study examines the design and evaluation of computer-based role-playing. For novices, a conventional role-play is a very complex learning situation. Computer-based role-playing is designed to simplify role-playing so that students can more effectively develop interpersonal skills. It is a gradual lead-in to, not a replacement of, conventional role-playing. An experiment is reported in which 41 students participated. The students were randomly distributed over two groups. Two instructional programs were compared, one with and one without computer-based role-playing. One major finding is that computer-based role-playing enhances interpersonal skills development by (a) practicing the use of a conversational model, (b) offering opportunities for reflection, (c) performing four protagonist roles, and (d) capturing individual contribution and learning.

Keywords

computer support computer-based role-playing conversational model instructional technology interpersonal skills training reflection role-playing simplification

Get full access to this article

View all access options for this article.

References

Baker, S. B. , & Daniels, T. G. (1989). A meta-analytic review of research on the effects of Ivey's microcounseling program. Journal of Counseling Psychology, 36, 213-222.

Carroll J. M. , & Rosson, M. B. (1984). Beyond MIPS: Performance is not quality. Byte, 2, 168-172.

Cook, T. D. , & Campbell, D. T. (1979). Quasi-experimentation: Design analysis, issues for field settings. Chicago: Rand McNally.

Dewey, J. (1933). How we think: A restatement of the relation of reflective thinking to the educative process. Lexington, MA: D.C. Heath.

Ericsson, K. A. , & Simon, H. A. (1980). Verbal reports as data. Psychological Review, 87, 215-251.

Ericsson, K. A. , & Simon, H. A. (1984). Protocol analysis. Verbal reports as data. Cambridge, MA: MIT Press.

Fleiss, J. L. , & Cohen, J. (1973). The equivalence of weighted kappa and intraclass correlation coefficient as measures of reliability. Educational and Psychological Measurement, 33, 613-619.

Georges, J. C. (1989). The hard reality of soft-skills training. Personnel Journal, 4, 41-45.

Hatton, N. , & Smith, D. (1995). Reflection in teacher education: Towards definition and implementation. Teaching & Teacher Education, 11, 33-49.

10.

Hollin, C. R. , & Trower, P. (Eds.). (1986). Handbook of social skill training (Vols. 1 and 2). Oxford, UK: Pergamon.

11.

Holsbrink-Engels, G. A. (1994). Visions of Dutch corporate trainers on role playing. In D. Saunders , F. Percival , & R. Armstrong (Eds.), The 1994 simulation and gaming yearbook. London: Kogan Page.

12.

Ivey, A. E. (1971). Microcounseling, innovations in interviewing training. Springfield, IL: Charles C Thomas.

13.

Ivey, A. E. (1983). Intentional interviewing and counseling. Pacific Grove, CA: Brooks/Cole.

14.

Ivey, A. E. , & Authier, J. (1978). Microcounseling, innovations in interviewing, counseling, psychotherapy and psychoeducation. Springfield, IL: Charles C Thomas.

15.

Kraan, H. F. , & Crijnen, A.A.M. (1987). The Maastricht History-Taking and Advice Checklist: Studies of instrumental utility. Amsterdam, The Netherlands: Lundbeck.

16.

L'Abate, L. , & Milan, M. A. (Eds.). (1985). Handbook of social skill training and research. New York: John Wiley.

17.

Lang, G. , & Molen, H. T. van der . (1992). Methodiek van gesprekstraining [Method of interpersonal skill training]. Baarn, The Netherlands: Nelissen.

18.

Marshall, E. K. , & Kurtz, P. D. (and associates). (Eds.). (1982). Interpersonal helping skills. San Francisco: Jossey-Bass.

19.

Mettes, C.T.W. , Pilot, A. , & Roossink, H. J. (1981). Linking factual knowledge and procedural knowledge in solving science problem: A case study in a thermodynamics course. Instructional Science, 10, 333-361.

20.

Nisbett, R. E. , & DeCamp Wilson, T. (1977). Telling more than we can know: Verbal reports on mental processes. Psychological Review, 84, 231-259.

21.

Schoenfeld, A. H. (1979). Can heuristics be taught? In J. Lochhead & J. Clement (Eds.), Cognitive process instruction (pp. 315-338). Philadelphia: Franklin Institute Press.

22.

Van Ments, M. (1989). The effective use of role play: A handbook for teachers and trainers. London: Kogan Page.

23.

Van Merrienboer, J.J.G. , Jelsma, O. , & Paas, F.G.W.C. (1992). Training for reflective expertise: A four-component instructional design model for complex cognitive skills. Educational Technology, Research and Development, 2, 23-43.

Computer-Based Role-Playing for Interpersonal Skills Training

Abstract

Keywords

Get full access to this article

References