Previous research suggests that the demographic attributes of a work unit can be linked to organizational variables such as communication and turnover rates. The current study continues this line of research by examining the association of work unit demographics of age, gender, race, and education with the use of disciplinary actions in different work units of a nationally based sample offranchise operations. Using a sample of 244fast-food store operations, this studyfound an association between education ratios and use of disciplinary actions. Heterogeneity effects for race were also found. The results suggest that organizational demography is a complex construct that requires both greater theoretical development andfurther empirical research.
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