From the dramaturgical perspective of Erving Goffman, there are specific actions in groups that promote self-disclosure, group cohesiveness, and the resolution of conflicts. This article discusses the supportive and remedial interchanges as seemingly trivial, but critical, interactional tools. The supportive interchange is presented as a way of facilitating mutual access among group members. The remedial interchange is discussed as an interactional device by which members confront each other without damaging their relationship to each other:
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