The article describes and analyzes role problems of trainers who conduct conflict-management workshops between Arabs and Jews in Israel. Using role theory concepts, the article focuses on two types of role problems: role ambiguity and role conflict. Role ambiguity in this case stems from two sources: inadequate information concerning ends or goals of conflict-management workshops and inadequate information concerning the trainers' appropriate behavior. Particular instances of person-role conflicts are presented and explained. They evolve around dilemmas in the personal, cultural, and political spheres of the trainers'lives and their professional roles. The article concludes with a discussion regarding consequences of role problems on the trainers'performances. Measures to counteract these consequences are pointed out and discussed.
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