Abstract
This research provides and validates a field survey measure of team mental models (TMMs) on the location of team member expertise. The measure integrates two important aspects into the expertise location TMM Index: (a) the quality of meta-knowledge about experts within the team, and (b) team consensus regarding within-team expertise. Complementary to content-specific TMM approaches, this measure can be applied across different team and task types as a screening indicator in organizational surveys. To validate the TMM Index, an experimental study (
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