Determinants of Job Satisfaction in Select Indian Universal Banks-An Empirical Study

Abstract

The study attempts to evaluate the job satisfaction level of Universal bank employees in India. It focuses on identifying the factors of job satisfaction and their influence on the overall job satisfaction level of Universal bank employees. Data were collected from a sample of 200 bank employees, using convenience sampling technique. Exploratory factor analysis reveals that eleven factors-Workplace Environment, Supervision, Job Security, Cooperation from Peers, Pay and Other Facilities, Employee Acceptance, Delegation of Authority, Job Contentment, Workplace Discrimination, Opportunities for Growth, Transparent Salary Structure as the important determinants of job satisfaction. The results of multiple regression analysis shows that Supervision, Cooperation from Peers, Payment and Other Facilities, and Delegation of Authority (independent variables) influenced the level of job satisfaction (dependent variable)of bank employees.