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Abstract

Training is an important strategic function in many organizations because it has an impact on employees’ knowledge, potential, efficiency and effectiveness. Training can offer added value, but a measured and inaccessible determination of training effectiveness is difficult because personnel performance depends not only on training delivery, but also on many other factors such as management perspective regarding training, supervision, procedures, training aids, pre-training briefings, management and employee expectations from training, and the hurdles that affect the training efficacy and motivation of the workforce regarding training. The present comparative study between service and manufacturing industries is to provide information on management purview about training and the hurdles these industries are facing in maximizing training effectiveness. Under this assertion, suggestions can be quoted for reinforcing and improving the overall training effectiveness by analyzing strengths and weaknesses of training programmes of both organizations.

Keywords

Employee Expectation Management Perspective Potential Reinforcement Training Constraints

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Management Approach and Conditions of Training

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