A Study of the Influence of Artificial Intelligence and Its Challenges: The Impact on Employees of the Legal Sector of Mauritius

Abstract

The Mauritius Artificial Intelligence Strategy 2018, established by the government, aims at making Artificial Intelligence (AI) a cornerstone of the next development model by recognizing the potential of technology to improve growth, productivity and quality of life. In this regard, AI has already started to shape the legal sector, for instance, by assisting law practitioners to identify and minimize bias in client intake, offer initial consultation solutions, expand the scope of information for law practitioners and predict the outcome of future legal cases, among others. Nevertheless, while the legal profession worldwide is facing pressure to innovate and transform, the emergence of AI is causing significant disruption to long-established practices in the legal world, especially since this particular sector has traditionally under-utilized technology. Consequently, this study seeks to assess the influence of AI on employees from the legal profession mainly in terms of their performance, their reaction, and adaptability to change and to identify the challenges faced by these employees in Mauritius in adopting AI for their operational activities.