Promoting Organizational Performance in Indian Insurance Industry: The Roles of Workplace Spirituality and Organizational Citizenship Behaviour

Abstract

Interest in spirituality as a scholarly topic has grown in recent years. The present research aspires to investigate the relationship between workplace spirituality and organizational performance. First, necessity of workplace spirituality for organizational performance is investigated with the help of necessary condition analysis (NCA). Second, mediation effect of organizational citizenship behaviour (OCB) in relationship between workplace spirituality and organizational performance is explored with the help of technique propagated by Baron and Kenny (1986). Hierarchal regression is used to test Baron and Kenny’s (1986) conditions of mediation. Results of NCA establish workplace spirituality as a necessary condition for occurrence of organizational performance. The OCB is also reported to partially mediate the relationship between workplace spirituality and organizational performance. Practical implications, limitations of the study and suggestions for future researchers have been discussed in the last part of the article.

Keywords

Workplace spirituality organizational citizenship behaviour organizational performance

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