Everyday life information seeking: A systematic review with bibliometric analysis

Abstract

This study presents the first comprehensive systematic review and bibliometric analysis of the Everyday Life Information Seeking (ELIS) research domain, spanning nearly three decades of academic contributions. Initiated by Savolainen’s groundbreaking study in 1995, ELIS research has significantly progressed; however, to date, no researchers have undertaken a thorough overview of this field. Employing a mixed-methods approach, this study combines systematic review techniques with bibliometric analysis, aiming to bridge this gap. The methodology includes rigorous data filtration from the Web of Science and Scopus databases, amassing a total of 345 articles published between 1995 and 2023. Findings indicate a marked increase in ELIS publications and citations, particularly after 2008, underscoring a growing interest in everyday life information seeking. Analysis identified significant contributions from the United States, Canada, the United Kingdom, Finland, and Australia. Thematic analysis unveiled three main research directions: the influence of digital technology on ELIS, information seeking in health scenarios, and diverse information needs and sources among specific user groups. Furthermore this study also proposes an integrative framework, emphasizing the importance of understanding information-seeking behaviors within the complex and diverse context of everyday life. It recognizes the necessity of incorporating various sociocultural perspectives and adapting to the continuously evolving digital environment. This framework serves as a valuable resource for scholars and practitioners dedicated to improving information services and interventions in daily life. The limitations of this study include language and database restrictions, as well as the exclusion of gray literature. Additionally, given the significant potential of integrating information seeking with technology to improve daily life, future research should focus on the foundational theoretical issue of how artificial intelligence technology is reshaping users’ ELIS behaviors.