Clinical coordinators are expected to provide leadership in a pharmacy department. Leadership involves influencing the activities or behaviors of another person. Leaders exhibit several characteristics, including an understanding of themselves, the ability to understand human nature, and the ability to adapt to rapid change. The key leadership skills are situational discretion, communications, motivation, decision-making, problem-solving, and conflict resolution. The situational and principle-centered leadership models provide useful tools for the development of leadership skills.
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