La négociation fait l'objet de discours si variés qu'on en vient à se demander s'ils traitent bien de la même réalité. L'objet de cet article est (1) de définir la négociation, (2) de présenter les principales approches s'y rapportant: approche descriptive, modélisation, étude des relations entre les variables caractéristiques de la négociation, et approche normative, et enfin (3) de regrouper leurs enseignements autour de quatre thèmes: les phases de la négociation, les stratégies et les tactiques de négociation, les enjeux et les objectifs de la négociation, et l'incidence sur la négociation des caractéristiques des parties.
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