Abstract
How can employers create conditions that foster satisfied, psychologically healthy, and committed employees? To answer that, the authors build on Hodson’s concept of management citizenship behavior (MCB). The authors incorporate managers’ ethical and family-supportive behaviors as essential components of MCB. The authors operationalize these constructs using data from the National Survey of the Changing Workforce. The study results demonstrate strong positive effects of MCB on employees’ commitment, job satisfaction, and mental health and support the inclusion of the additional components. This research contributes to the literature on worker attitudes and behaviors has clear implications for managers concerned with these enhancing the workplace.
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