Distance Education Library Services in Swaziland

Abstract

Reports on a study of distance library services at the University of Swaziland. Observes that the user group is young and unemployed. Identifies the access challenges arising from transportation and funding limitations, lack of library and information technology skills, insufficient resources and user support, restrictive policies, poor photocopying, ILL and online search services and competition from on-campus students. Argues that public libraries support distance library services more than the Internet in Swaziland. Recommends a dedicated budget and staffing, relevant user education, liberalization of access policies, provision of more Internet and OPAC terminals, satellite library services and consolidated resource sharing agreements.