Excellence in management: how to find information on management,employment and industrial relations

Abstract

Information professionals are increasingly being asked to find information on how companies are managed. The recent interest in this approach to the market place is often difficult for them to handle due to status and attitudinal legacies. The problems involved in locating this type of information are discussed, followed by some potential answers. The emphasis is upon a mixture of professional communications skills coupled with the right mix of information sources. Sources covered include one's own contacts, company generated sources, journals and other traditional sources, and on-line services. The article does not purport to be a comprehensive definitive list but an overview of the issues involved and some of the sources to be considered.

Get full access to this article

View all access options for this article.

References

ACAS, Work Research Unit , Information service news and abstracts.

Bradford, David L. and Cohen, Allen R. , Managing for excellence: the guide to developing high performance in company organizations John Wiley, 1984.

Case Clearing House of Great Britain and Ireland , Cases in Management - a select bibliography. 1984 and updates.

Clifford, Donald K. and Cavanagh, Richard E. , The winning performance - how America's high-growth midsize companies succeed Sidgwick Jackson , 1985.

Goldsmith, Walter and Clutterbuck, David , The winning streak Penguin , 1985.

Harvard Business School , Directory of Harvard Business School Cases 1985-86 1985.

Lessem, Ronnie , The roots of excellence Fontana, 1985 .

Levering, Robert et al. , The 100 best companies to work for in America Addison-Wesley, 1986.

Lloyd, Tom , Dinosaur and Co.: studies in corporate evolution Penguin , 1986.

10.

Pascale, Richard Tanner and Athos, Arthur G. , The art of Japanese management Penguin, 1986.

11.

Peters, Thomas J. and Waterman, Robert H. , In search of excellence - lessons from America's best run companies Harper & Row, 1982.

12.

Peters, Tom and Austin, Nancy , A passion for excellence: the leadership difference Collins , 1985.

13.

Rogers, Buck , The IBM way: insights into the world's most successful marketing organization Harper & Row, 1986.

14.

Tse, K.K. , Marks and Spencer: anatomy of Britain's most efficiently managed company Pergamon, 1985.