‘Never let a good crisis go to waste’ – The 2020 Business Information Review Survey: Part III

Abstract

Part III of the 2020 Business Information Review survey, this is the world’s longest running conversation about business information services and their management, which is celebrating its 30th anniversary. The third installment of the 2020 survey captures the participants’ reflections on a range of topics that are shaping their operations including supplier relations, client engagement as well as providing a summary of their 2021 priorities.

Keywords

Benchmarking business information services client engagement competitor information corporate information management strategic priorities supplier & vendor trends

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