Abstract
Drawing on the literature on active objects and combining it with an ethnographic study of engineering work, this paper offers an alternative and complementary understanding of the problem of control in knowledge-intensive work. This problem largely concerns the question of how creative processes of knowing are enabled on behalf of the organization. The dominant response to this question revolves around the idea that when work becomes complex, managers attempt to control the norms and identifications of employees, rather than their behaviours. Through the concept of
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