The Influence of Work–Family Conflict in Organizational Commitment at Vietnamese Museums: The Mediating Effect of Job Burnout and Organizational Justice

Abstract

This study investigates how work–family conflict (WFC) and family–work conflict (FWC) relates to organizational commitment in Vietnamese museums, with job burnout and organizational justice examined as potential mediating mechanisms. Using a quantitative design, the study analyzes survey data from 285 employees across twelve museums in Vietnam. The hypotheses were tested using linear regression analyses. The findings show that FWC significantly impact on continuance commitment. In addition, high workload partially mediates the association between FWC and continuance commitment. By situating these relationships in Vietnam, an emerging economy, the study extends the work–family interface literature with evidence from a non-Western context. Two managerial implications are highlighted in here. First, museum leaders should implement targeted strategies and workplace policies to mitigate the adverse consequences of FWC. Second, training programs that help employees recognize and manage FWC and burnout may reduce their negative effects and strengthen organizational engagement. The study also contributes theoretically by integrating four constructs—work–family conflicts, organizational justice, job burnout, and organizational commitment—within a single analytical framework. To the authors’ knowledge, no previous studies have challenged these issues in Vietnam, making this research a meaningful step toward extending work–family conflict theory beyond Western settings.