Abstract
Local governments are turning to a set of practices designed to support a more inclusive workforce. Yet, less is known as to why localities opt to provide such services. Recognizing this gap, this paper examines the adoption of three inclusionary practices: offering cultural competency training, providing documents in multiple languages, and prioritizing language skills in hiring. To do so, this paper employs a dataset that combines International City/County Management’s (ICMA) Local Government and Immigrant Communities Survey with Census data and other measures. Results suggest that local needs and the presence of a professional administrator are associated with more inclusive practices.
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