Abstract
The research explores, through a case study of four strikes in the Korean banking sector, how organizational learning in trade unions affects the effectiveness of mobilization. The sector has undergone massive restructuring since the national financial crisis in 1997. The Korean Financial Industrial Union (KFIU) organized four strikes between 1998 and 2003 against the restructuring in order to protect employees' jobs. Evidence from these four strikes suggests that the union was able to achieve more successful outcomes at strikes when it conducted organizational learning through internal democracy, leading to, for example, adjustments of overall norms and changes in organizational structure. Organizational learning increased the strategic capacity of the union, thereby facilitating more effective mobilization of resources and opportunities.
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