Researchers universally agree that interactions between police and community members have the propensity to be emotionally charged. However, to date, there is limited research investigating situational and dynamic factors that make an interaction between a police officer and citizen more or less emotionally charged. Analyzing unedited police body-worn camera footage, associated with 287 criminal code violations, this research explores the individual, behavioral, and environmental factors that affect police officers’ and citizens’ emotional states during a police–citizen interaction. Results show clear variations at the situational, organizational, and environmental levels influencing the observed emotional state of the suspect and police officer.
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