Abstract
Innovative new forms of information technology help get the right information to the right people at the right time. Tracking databases, integrated word processing networks, and optical disk (or image) storage and retrieval are technologies that can be integrated to increase overall efficiency and productivity. This report describes the role of these tools in the Medical Information Department of Imperial Chemical Industries (ICI) Pharmaceuticals Group. Optical storage and retrieval is a particularly effective means of improving response time, eliminating the “lost reprint problem,” and substantially diminishing filing space requirements. This particular application of information technology has led to more effective utilization of professional staff time and higher quality responses in less time.
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