Abstract
This comparison study of what motivates supervisory and non-supervisory municipal employees reveals some surprising differences and unexpected similarities. Using an established motivational factor questionnaire, fifteen statements were initially ranked by respondents according to their relative desirability and to the degree to which respondents felt they received these elements from their jobs. Despite a relatively high level of similarity between the two groups on what they want from their jobs, reported dissatisfaction of non-supervisory personnel is overwhelming. On the other hand, responses from supervisory personnel show significant dissatisfaction on only about one-half of the factors. This research strongly suggests that today's municipal employees are more concerned with job security, salary, and opportunities for personal and professional advancement than they are with benefitting society, team work, or autonomy. These findings have important implications for multi-level managing, as well as individual productivity and the quality of the work relationship.
Get full access to this article
View all access options for this article.