The age, sex, and ethnicity of the U. S. work force is changing. Organizations are implementing a variety of strategies to recruit, integrate and manage the new workforce and to better harness the potential of all employees. This article examines the processes employed by private companies to develop diversity, compares them with a public initiative, explores the lessons learned, and discusses the implications for public personnel managers.
Get full access to this article
View all access options for this article.
References
1.
JohnstonW. B.PackerA. E. (1987). Workforce 2000: work and workers for the twenty-first century.Indianapolis: Hudson Institute and Washington, DC: U. S. Government Printing Office. DOL Publication No. 250 — 4930-89-5).
2.
WinterleM. J. (1992) Workforce diversity: corporate challenges, corporate responses. New York: The Conference Board Report Number 1013.
3.
ThomasR. R.Jr., (1990) “From affirmative action to affirming diversity,”Harvard Business Review. (March — April).
4.
ThomasR. R.Jr., (1991) Beyond race and gender.New York: American Management Association.
5.
MorrisonAnn (1992) New leaders: guidelines on leadership diversity in America.New YorkJossey-Bass.
6.
MorrisonAnn (1992) New leaders: guidelines on leadership diversity in America.New York. Jossey-Bass.
7.
Interview with Theodore E. Payne, then Manager, Corporate Diversity and Affirmative Action, Xerox Corporation, Stamford Connecticut.
8.
Mr. Payne is now Director of Employment Relations, Xerox Corporation.
9.
Interview with William Castle, then Director Employee Resources, Xerox Corporation.
10.
Interview with James Kaiser who was then Senior Vice-President, Corning Glass Works, Corning, New York.
11.
Interview with Mr. Jose Berrios, then Director, Headquarters Personnel and Diversity Program, Gannett Company, Inc.
12.
A quote from Gannett's Equal Empl oyment Opportunity Policy Statement.
13.
Partners in Progress: Today statistical progress report and description statement. June, 1994.
14.
BassB.B. (1990) “From Transactional to transformational leadership: Learning to share the vision”. Organizational Dynamics. Winter 19–31.
15.
LewanL. S. (1990, June). “Diversity in the workplace,”HR. Magazine, 42–55.
16.
KilmanR. H. (1989). Managing beyond the quick fix. San Francisco:Jossey-Bass.
17.
LodenM.RosenerlJ.B., Workforce America: managing employee diversity as a vital resource..
18.
LodenM.RosenerJ.B., Workforce America: managing employee diversity as a vital resource..
19.
Interview with Bernard Kinsey, then Vice-President, Voice Systems Group, Xerox Corporation.
20.
WinterleM. J. (1992) Workforce diversity: corporate challenges, corporate responses. New York: The Conference Board Report Number 1013.
21.
Interviews with Trudy Sopp, Director, The Centre for Organizational Effectiveness; Danelle Scarborough, Manager ana Oliver Brown, then Consultant, Organizational Effectiveness Program, City of San Diego, CA.
22.
Mission statement, City of San Diego Diversity Commitment.
23.
FrenchW. L.BellC. H.Jr. (1978), Organizational developmentEnglewood Cliffs, New Jersey, Prentice-Hall, Inc.
24.
MorrisonAnn (1992) New leaders: guidelines on leadership diversity in America.New YorkJossey-Bass.
25.
MorrisonAnn (1992) New leaders: guidelines on leadership diversity in America.New YorkJossey-Bass.
26.
ThomasR.R.Jr., (1990) “From affirmative action to affirming diversity,”Harvard Business Review. (March — April).
27.
WinterleM. J. (1992) Workforce diversity: corporate challenges, corporate responses. New York: The Conference Board Report Number 1013.
28.
MorrisonAnn (1992) New leaders: guidelines on leadership diversity in America.New York. Jossey-Bass.
29.
WinterleM. J. (1992) Workforce diversity: corporate challenges, corporate responses. New York: The Conference Board Report Number 1013.
30.
WinterleM. J. (1992) Workforce diversity: corporate challenges, corporate responses. New York: The Conference Board Report Number 1013.
