The problems of workforce literacy (Workforce 2000) have become a significant issue of national concern, costing the nation an estimated $225 billion in lost productivity. No segment of the economy is exempt from dramatic changes in the present and future laborforce, and the quality and preparedness of that laborforce. The private sector is investing over $100 billion annually to address this problem. Research shows that nationally, over nine million persons are employed in (non-military and non-teaching) civilian public service jobs. The California public sector employs over 1 million persons. Los Angeles County alone employs over 81,000 persons, and ranks number one nationally by number of employees for a County Government. Los Angeles County is also the largest single employer (by number of employees) in that county. Yet, in many cases, workforce literacy issues have been given a low priority. What is needed is the leadership, planning, and funding for the dynamic human resource development (of both new and existing employees) necessary to address these issues. Los Angeles County should serve as an example to numerous other county and municipal governments-becoming the forerunner in addressing a set of problems that are a major impediment to meeting changing workforce and workplace demands, and for public sector accountability and quality service delivery.
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