Abstract
The study described in this article explored the relationship between supervisory communication and subordinate performance and satisfaction in a vocational rehabilitation agency setting. Providing professional vocational-rehabilitation counselors with information about the job and the organization as well as explaining the rationale for decisions was positively related to their performance and satisfaction. Telling them how to do their job as well as encouraging participation in work group decisions had a negative relationship with performance and satisfaction. The article concludes with a discussion of the implications of these results for supervisors of professional workers.
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