A survey of 164 recent purchasers of color television sets shows that consumer beliefs about the marketplace and about their capabilities as consumers accounted for 50% of the variance in extent of external search. Also, the type of brand (domestic, foreign, or private) and the type of store (national, regional, or local) considered by a consumer are found to be significantly related to the beliefs held.
Get full access to this article
View all access options for this article.
References
1.
AllisonR., and UhlK. (1964), “Influence of Beer Brand Identification on Taste Perception,”Journal of Marketing Research, 1(August), 36–9.
2.
AsamE. H., and BucklinL. P. (1973), “Nutrition Labeling for Canned Goods: A Study of Consumer Response,”Journal of Marketing, 37(April), 32–7.
3.
BassFrank, and TigertDouglas, and LonsdaleRichard T. (1968), “Marketing Segmentation: Group Versus Individual Behavior,”Journal of Marketing Research, 5(August), 264–70.
4.
BauerR. (1960), “Consumer Behavior as Risk Taking,” in Dynamic Marketing for a Changing World, HancockR. S., ed. Chicago: American Marketing Association, 389–98.
5.
BernD. J. (1970), Beliefs, Attitudes, and Human Affairs.Belmont, CA: Brooks/Cole.
6.
BennettP. D., and HarrelG. D. (1975), “The Role of Confidence in Understanding and Predicting Buyers’ Attitudes and Purchase Intentions,”Journal of Consumer Research, 2(September), 110–17.
7.
BennettP. D., and MandellR. M. (1969), “Prepurchase Information Seeking Behavior of New Car Purchasers—The Learning Hypothesis,”Journal of Marketing Research, 6(November), 430–3.
8.
BrownRoger (1965), Social Psychology.New York: The Free Press.
9.
BucklinL. P. (1966), “Testing Propensities to Shop,”Journal of Marketing, 30, 22–7.
10.
BucklinL. P. (1969), “Consumer Search, Role Enactment, and Market Efficiency,”Journal of Business, 42, 416–38.
11.
CampbellD. T., and StanleyJ. C. (1963), Experimental and Quasi-Experimental Designs for Research.Chicago: Rand McNally Company.
12.
ClaxtonJ. D., and FryJ. N., and PortisB. A. (1974), “A Taxonomy of Prepurchase Information Gathering Patterns,”Journal of Consumer Research, 1, 35–42.
13.
CohenJ., and CohenP. (1975), Applied Multiple Regression—Correlation Analysis for the Behavioral Sciences.New York: John Wiley & Sons, Inc.
14.
CoxD. F. (1967), Risk Taking and Information Handling in Consumer Behavior.Boston: Harvard University Press.
15.
CoxD. F., and RichS. U. (1964), “Perceived Risk and Consumer Decision Making—The Case of Telephone Shopping,”Journal of Marketing Research, 1(February), 32–39.
16.
CunninghamS. M. (1967), “The Major Dimensions of Perceived Risk,” in Risk Taking and Information Handling in Consumer Behavior, CoxD. F., ed. Boston: Graduate School of Business Administration, Harvard University, 82–108.
17.
DommermuthW. P. (1965), “The Shopping Matrix and Marketing Strategy,”Journal of Marketing Research, 2(May), 128–32.
18.
DommermuthW. P., and CundiffE. W. (1967), “Shopping Goods, Shopping Centers, and Selling Strategies,”Journal of Marketing, 31, 32–6.
19.
EngelJ. F., and KnappD. A., and KnappD. E. (1966), “Sources of Influence in the Acceptance of New Products for Self Medication: Preliminary Findings,” in Science, Technology and Marketing, HaasR. M., ed. Chicago: American Marketing Association, 776–82.
20.
EnglishHorace B., and EnglishAva Champney (1958), A Comprehensive Dictionary of Psychological and Psychoanalytic Terms.New York: David McKay Co., Inc.
21.
EnisB. M., and StaffordJ. E. (1969), “Consumers’ Perceptions of Product as a Function of Various Informational Inputs,” in Marketing Involvement in Society and the Economy, McDonaldP. R., ed. Chicago: American Marketing Association, 340–4.
22.
Federal Trade Commission Publication (1979), “Consumer Information Remedies” (June), 31–61.
23.
FiskG. (1961), “A Conceptual Model for Studying Customer Image,”Journal of Retailing, 37(Winter), 1–8.
24.
GardnerD. M. (1970), “An Experimental Investigation of the Price-Quality Relationship,”Journal of Retailing, 46(Fall), 39–40.
25.
GardnerD. M. (1971), “Is There a Generalized Price-Quality Relationship?”Journal of Marketing Research, 8(May), 241–3.
26.
GranboisD. H. (1962), “A Study of the Family Decision-Making Process in the Purchase of Major Durable Household Goods,” doctoral dissertation, Graduate School of Business, Indiana University.
27.
GreenP. E. (1966), “Consumer Use of Information,” in On Knowing the Consumer, NewmanJ. W., ed. New York: John Wiley & Sons, Inc., 67–80.
28.
HansenR., and Deutscher (1977), “An Empirical Investigation of Attribute Importance in Retail Store Selection,”Journal of Retailing, 53(Winter), 59–73.
29.
HempelD. J. (1969), “Search Behavior and Information Utilization in the Home Buying Process,” in Marketing Involvement in Society and the Economy, McDonaldP. R., ed. Chicago: American Marketing Association, 241–9.
30.
HempelD. J. (1974), “Family Buying Decisions: A Cross-cultural Perspective,”Journal of Marketing Research, 11(August), 295–302.
31.
HowardJ. A., and ShethJ. N. (1969), The Theory of Buyer Behavior.New York: John Wiley & Sons, Inc.
32.
JacobyJ., and KaplanL. B. (1972), “The Components of Perceived Risk,” in Proceedings of the Third Annual Conference of the Association for Consumer Research, M. Venkatesan, 382–93.
33.
JacobyJ., SzybilloG. J., and Busato-SchachJ. (1977), “Information Acquisition Behavior in Brand Choice Situations,”Journal of Consumer Research, 3(March), 209–16.
34.
Jaffe Associates, Inc. (1965), A Pilot Study of the Roles of Husbands and Wives in Purchasing Decisions.
35.
KatonaG. C., and MuellerE. (1955), “A Study of Purchase Decisions,” in Consumer Behavior: The Dynamics of Consumer Reactions, Vol. 1, ClarkL. H., ed. New York: New York University Press, 30–87.
KendlerH. H. (1968), Basic Psychology, 2nd ed. New York: Appleton-Century-Crofts.
38.
LambertZ. (1972), “Price and Choice Behavior,”Journal of Marketing Research, 9(February), 35–40.
39.
LeGrandB., and UdellJ. G. (1964), “Consumer Behavior in the Marketplace—An Empirical Study in Television and Furniture Fields and Theoretical Implications,”Journal of Retailing, 40, 42.
40.
LevyS. J. (1966), “Social Class and Consumer Behavior,” in On Knowing the Consumer, NewmanJ. W., ed. New York: John Wiley & Sons, Inc., 146–60.
41.
LillisC. M., and NarayanaC. (1974), “Analysis of ‘Made-In’ Product Images—An Exploratory Study,”Journal of International Business Studies, 50(Spring), 119–27.
42.
LindquistJ. D. (1974), “Meaning of Image: A Survey of Empirical and Hypothetical Evidence,”Journal of Retailing, 50(Winter), 29–38.
43.
MartineauP. (1958), “The Personality of the Retail Store,”Harvard Business Review, 36(January-February), 47–55.
44.
McConnellJ. D. (1968), “The Development of Brand Loyalty,”Journal of Marketing Research, 5(February), 13–19.
45.
NelsonP. (1970), “Information and Consumer Behavior,”Journal of Political Economy (March-April), 311–29.
46.
NewmanJoseph W. (1977), “Consumer External Search: Amount and Determinants,” in Consumer and Industrial Buying Behavior, WoodsideArch G., ShethJagdish N., and BennettPeter D., eds. New York: Elsevier North-Holland, Inc., 79–94.
47.
NewmanJoseph W., and LockemanB. D. (1975), “Measuring Prepurchase Information Seeking, Journal of Consumer Research, 2(December), 216–22.
48.
NewmanJoseph W., and StaelinR. (1971), “Multivariate Analysis of Differences in Buyer Decision Time,”Journal of Marketing Research, 8(May), 192–8.
49.
NewmanJoseph W., and StaelinR. (1972), “Prepurchase Information Seeking for New Cars and Major Household Appliances,”Journal of Marketing Research, 9(August), 249–57.
50.
NewmanJoseph W., and StaelinR. (1973), “Information Sources of Durable Goods,”Journal of Advertising Research, 13, 19–29.
51.
OlshavskyR. W. (1973), “Consumer-Salesman Interaction in Appliance Retailing,”Journal of Marketing Research, 10(May), 208–12.
52.
OlshavskyR. W., and GranboisDonald (1979), “Consumer Decision Making—Fact or Fiction?”Journal of Consumer Research, 6(September) 93–100.
53.
PerryM., and HammB. C. (1969), “Canonical Analysis of Relations Between Socioeconomic Risk and Personal Influence in Purchase Decisions,”Journal of Marketing Research, 6(August), 351–4.
54.
ReiersonC. (1966), “Are Foreign Products Seen as National Stereotypes?”Journal of Retailing, 42(Fall), 33–40.
55.
RichS. V., and PortisB. D. (1964), “The ‘Imageries’ of Department Stores,”Journal of Marketing, 28(April), 10–5.
56.
RunyonK. E. (1980), Consumer Behavior, Columbus, OH: Charles E. Merrill Publishing Co., p.299.
57.
SewellS. W. (1974), “Discovering and Improving Store Image: An Introductory Summary,”Journal of Retailing, 50(Winter), 3–7.
58.
ShapiroB. P. (1973), “Price Reliance: Existence and Sources,”Journal of Marketing Research, 10(August), 287–91.
59.
ShethJ. N., and VenkatesanM. (1968), “Risk-Reduction Processes in Repetitive Consumer Behavior,”Journal of Marketing Research, 5(August), 307–10.
60.
StaffordJ. E., and EnisB. M. (1969), “The Price Quantity Relationship: An Extension,”Journal of Marketing Research, 6(November), 456–8.
61.
StiglerG. S. (1960), “The Economics of Information,”Journal of Political Economy, 69(June), 213–25.
62.
SwanJ. E. (1969), “Experimental Analysis of Predecision Information Seeking,”Journal of Marketing Research, 6(May), 192–7.
63.
TuckerW. T. (1964), “The Development of Brand Loyalty,”Journal of Marketing Research, 1(February), 32–35.
64.
TullD. S., and BoringR. A., and GonsiorM. H. (1974), “A Note on the Relationhip of Price and Imputed Quality,”Journal of Business, 37(April), 186–9.
65.
UdellJ. G. (1966), “Prepurchase Behavior of Buyers of Small Electrical Appliances,”Journal of Marketing, 30(October), 50–2.
66.
WellsW. D., and LoSciutoL. A. (1966), “Direct Observation of Purchasing Behavior,”Journal of Marketing Research, 3(August), 227–33.
67.
WellsW. D., and TigertD. J. (1968), “Activities, Interests, and Opinions,” in Consumer Behavior, KassarjianH., and RobertsonT., eds. 162–76.
68.
WhiteP. D., and CundiffE. W. (1978), “Assessing the Quality of Industrial Products,”Journal of Marketing, 42(January), 80–6.
69.
WilkieW. L., and PessemierE. A. (1973), “Issues in Marketing's Use of Multiattribute Attitude Models,”Journal of Marketing Research, 10(November), 428–41.
70.
WoodruffR. B. (1972), “Measurement of Consumer's Prior Brand Information,”Journal of Marketing Research, 9(August), 258–63.