Perceived quality appears to be associated consistently with high prestige stores, high prices, and physical attributes of products such as color. Consumer income and educational level also affect perceptions of quality. These consumer demographic characteristics interact with each other and with the marketing mix in a complex manner.
Get full access to this article
View all access options for this article.
References
1.
AndrewsI. R., and ValenziE. R.“Combining Price, Brand, and Store Cues to Form an Impression of Product Quality,” Proceedings 79th Annual Convention, American Psychological Association, 1971, 649.
2.
BauerRaymond. “Consumer Behavior as Risk Taking,” in Dynamic Marketing for a Changing World.Chicago: American Marketing Association, June 1960, 390.
CheskinLouis. How to Predict What People Will Buy.New York: Liveright Publishing Corporation, 1957, 80.
5.
CoxDonald F.“The Measurement of Information Value: A Study in Consumer Decision Making,” in Emerging Concepts in Marketing.Chicago: American Marketing Association, December 1962, 414–7.
6.
FrenchN. D., and WilliamsJ. J., and ChanceW. A.“A Shopping Experiment on Price-Quality Relationships,”Journal of Retailing, 48:3 (1972), 16.
7.
GaborAndré, and GrangerC. W.“Price as an Indicator of Quality: Report on an Enquiry,”Economica, 33(February 1966), 45.
8.
GardnerDavid M.“An Experimental Investigation on the Price Quality Relationship,”Journal of Retailing, 46(Fall 1970), 39–40.
9.
JacobyJacob, and OlsonJ. C., and HaddockR. A.“Price, Brand Name and Product Composition Characteristics as Determinants of Perceived Quality,”Journal of Applied Psychology, 55:6 (1971), 577.
10.
LambertZarrel V.“Product Perception: An Important Variable in Pricing Strategy,”Journal of Marketing, 34(October 1970), 70.
11.
MillerG. A.“The Magical Number Seven, Plus or Minus Two: Some Limits on Our Capacity for Processing Information,”Psychological Review, 63(March 1956), 81–97.
12.
MonroeKent B.“Buyers’ Subjective Perceptions of Price,”Journal of Marketing Research, 10(February 1973), 73.
13.
PerreaultW. D.Jr., and DardenW. R.“Unequal Cell Sizes in Marketing Experiments: Use of the General Linear Hypothesis,”Journal of Marketing Research, 12(August 1975), 336.
14.
RaoVithala R.“Salience of Price in the Perception of Product Quality: A Multidimensional Measurement Approach,”AMA1971 Spring and Fall Conference, 576.
15.
ShapiroBenson P.“Price Reliance: Existence and Sources,”Journal of Marketing Research, 10(August 1973), 287–91.
16.
ShapiroBenson P.“The Pricing of Consumer Goods: Theory and Practice,” working paper, Marketing Science Institute, February 1972, 23.
17.
StaffordJames E., and EnisBen M.“The Price Quality Relationship: An Extension,”Journal of Marketing Research, 6(November 1969), 456–8.
18.
TullD. S., and BoringR. A., and GonsoirM. H.“A Note on the Relationship of Price and Imputed Quality,”Journal of Business, 37(April 1964), 186–91.
19.
WheatleyJ. J., and WaltonR. G., and ChiuJ. S. Y.“The Influence of Prior Product Experience, Price and Brand on Quality Perception,”Advances in Consumer Research, Vol. IV, 1977.