This panel study found a great deal of change in appliance brand awareness over six months. Further analysis indicated that spurious sources of change dominated true change. These findings have some important implications for researchers and managers using awareness change to evaluate marketing programs.
Get full access to this article
View all access options for this article.
References
1.
AchenbaumAlvin A.How Advertising Works: A Study of the Relationship Between Advertising, Consumer Attitudes and Purchase Behavior.New York: Grey Advertising, 1968.
2.
CampbellDonald T. and ClaytonKeith N. “Avoiding Regression Effects in Panel Studies of Communication Impact,” Studies in Public Communication, 3 (1961), 99–118.
3.
DavisJames A.Panel Analysis: Techniques and Concepts in the Interpretation of Repeated Measurements.Chicago: National Opinion Research Center, 1963.
4.
DayGeorge S.Buyer Attitudes and Brand Choice Behavior.New York: The Free Press, 1970.
5.
GruberAlin. “Top-of-Mind Awareness and Share of Families: An Observation,” Journal of Marketing Research, 6 (May1969), 227–31.
6.
KendallPatricia. Conflict and Mood: Factors Affecting Stability of Response.Glencoe: The Free Press, 1954.
7.
MorrisonDonald G. “On the Interpretation of Discriminant Analysis,” Journal of Marketing Research, 6 (May1969), 156–63.
8.
PrattRobert W.Jr. “Using Research to Reduce Risk Associated With Marketing New Products,” Proceedings. Winter Conference, American Marketing Association, 1967, 98–104.
9.
WebbEugene J., CampbellD. T., SchwartzR. D., and SechrestL.Unobtrusive Measures: Nonreactive Research in the Social Sciences.Chicago: Rand-McNally, 1966.