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Abstract

Cross-cultural studies on rapport judgments have demonstrated considerable cultural similarities in those judgments. Previous research, however, asked observers in different countries to rate interviews conducted in their native and non-native languages; thus, language comprehension may have confounded the findings because observers could understand the verbal exchanges in interviews conducted in their native language but perhaps not others. To remedy this limitation, in this study, observers in two different observer culture/language groups rated rapport in silent interactions conducted in different languages. Findings replicated cultural similarities in a bidimensional structure of rapport judgments and in the patterns of those judgments across different segments of the interviews. The findings suggested that judgments obtained in previous studies may also have been made largely based on demeanor and not on the verbal exchange of the interactants.

Keywords

rapport interviews silent interactions

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Cultural Similarities in Rapport Judgments of Silent Interactions

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