Abstract
This study applied communication boundary management theory to examine employee responses to workplace e-mail monitoring. Specifically, a measure of perceived workplace e-mail privacy (PEP) was developed and fit to a model of antecedents and consequences. To accomplish this, the study used an online survey methodology to gather employee perceptions related to workplace e-mail monitoring. Results indicated that PEP is a two-dimensional construct capturing one’s proficiency at maintaining privacy and concerns about the organization’s ability to infringe on e-mail privacy. In support of the boundary management perspective, the data revealed that perceptions of workplace e-mail monitoring and PEP were related to the perceived quality of one’s workplace relationships, especially with top management.
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