Rethinking the residual policy response: Lessons from Hong Kong older women’s responses to the COVID-19 pandemic

Abstract

This article examines older women’s experiences of searching for face masks and handling mask-related issues during COVID-19. Set within the context of the Hong Kong government’s policy reaction to the shortage of masks in early 2020, the article draws on interviews with 40 older women in Hong Kong to identify their various forms of vulnerability to welfare threats and their active and diverse responses in times of crisis. The findings reveal the implications of the government’s residual policy response for people’s vulnerability to welfare threats. They also carry practical implications for the support that social workers can provide.

Keywords

COVID-19 face masks pandemic social exclusion social work welfare residualism

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