Understanding professional distress through social representations: Investigating the shared experience of healthcare social workers in Canada

Abstract

Our study sought to refine our understanding of professional distress by examining the experience of healthcare social workers in the following three Canadian provinces: Manitoba, Ontario and New Brunswick. Thirty semi-directed interviews were conducted to explore the social workers’ social representation of professional distress and its ties to professional identity and growing organizational constraints. Attitudes, work–life imbalances, and negative workplace experiences were found to increase the subjective experience of distress. Current psychosocial and organizational contexts of front-line practitioners are contributors to their professional distress, a matter further exacerbated by the misrepresentation of social work by colleagues and service beneficiaries.