Rethinking the benefits and pitfalls of leader–member exchange: A reciprocity versus self-protection perspective

Abstract

Existing literature assumes employees sharing high-quality relationships with supervisors hold advantageous positions over their peers under the leader–member exchange model. We propose environmental conditions limit the generalizability of this logic. Our framework is based on the idea that certain environments threaten the cycle of resource exchange and reciprocity, a foundational assumption in existing leader–member exchange models. To demonstrate this effect, we integrate social exchange and self-regulation theories to define four generalized environmental conditions we label appetitive alignment, appetitive misalignment, aversive misalignment and aversive alignment. We discuss accompanying propositions including both theoretical and practical implications of a contextualized leader-member exchange model to help future researchers anticipate when the benefits associated with high-quality leader–member relations and the pitfalls of low-quality relationships are attenuated by the environment.